Privacy Policy
Last Updated: 17th June 2026
We respect the privacy of every person who visits or registers with or submits personal information through our website at creativediversitynetwork.com (the “Site”) and who uses the products and services that we offer, including from the Site (our “Services”), and we are committed to ensuring a safe online experience.
The purpose of this Privacy Policy (" Privacy Policy ") is to explain our approach to any personal information that we might collect from you or that we have obtained about you from a third party and the purposes for which we process your personal information.
This Privacy Policy also sets out your rights in respect of our processing of your personal information. This Privacy Policy explains what personal information we collect about you, how we process it, and how you can request to access, update, transfer, or delete that information. Its purpose is to help you make informed choices when using our website, products, and services. We encourage you to read it carefully. This Privacy Policy should be read alongside our website Terms and Conditions and Cookie Policy. Please note: This policy only covers the personal information we collect and use. It does not apply to any personal data you may share with third parties during separate interactions with them.
About us
The Site and our Services are operated by Creative Diversity Network Ltd (“we”, “us” or “our”). All of the UK broadcasters are members of the Creative Diversity Network: BAFTA, BBC, LumoTV, Channel 4, ITV, Pact, Paramount, Sky, ScreenSkills, UKTV, and Warner Bros. Discovery. For more information, please visit the About Us page.
Creative Diversity Network Ltd is the data controller responsible for your personal information and is a private limited company registered in England under company registration number 09483794 with its registered office address located at Lea Business Park, Lower Luton Road, Harpenden, AL5 5EQ.
How to contact us
If you have any questions about this Privacy Policy or want to exercise your rights set out in this Privacy Policy, please contact us at enquiries@creativediversitynetwork.com.
Accessibility
We are committed to ensuring everyone can use our Site and have developed a policy to suit different user needs. Our Site has information on how to make this or any other page more suitable for you.
How we collect and use your personal information
Our primary goal in collecting personal information from you is to:
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Provide our products and services to you.
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Verify your identity (where applicable).
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Help us improve our Site and our products and services.
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Carry out requests made by you on the Site.
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Investigate or settle inquiries or disputes.
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Comply with any applicable law, court order, other judicial process, or the requirements of a regulator. Enforce our agreements with you.
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Protect the rights, property, or safety of us or third parties, including our users of the Site.
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Provide support for the provision of our products and services.
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Carry out recruitment activities and use as otherwise required or permitted by law.
In particular, we use your personal information for the following purposes:
We collect and maintain personal information that you voluntarily submit to us during your use of the Site. Events: When you attend one of our events, we will use your name, email address, company name, and telephone number to administer the event and record your attendance. E-Learning Training: If you register to complete one of our e-learning training modules on diversity or any other topic, we will use your name, email address, company name, and telephone number to provide you with the training. Web management companies that assist us with the operation and maintenance of our Site, the administration of your account with us, and the provision of access to secure areas and functionality on our Site. Please note this list is non-exhaustive, and there may be circumstances where we need to share personal information with other third parties to provide the products and services as effectively as we can. What is our legal basis? It is in our legitimate interest or a third party’s legitimate interest to use personal information in such a way to ensure that we provide the products and services you have requested most effectively and efficiently that we can.
Diamond: Diamond has separate Privacy Policies which can be found on the Diamond pages.
Managing and responding to your enquiries Our Site allows you to request information about our products and services. Our enquiry services are accessible by email. When making an enquiry, the enquirer’s name and contact information (email address, postal address, and telephone number) may be requested, together with details of other personal information that is relevant to the enquiry. This information is used in order to enable us to manage and respond to your enquiries and requests. You can also choose to join our LinkedIn group. We may use your LinkedIn details to respond to you, but otherwise your use of those sites will be governed by the respective platform terms. What is our legal basis? It is in our legitimate interest to use your personal information in such a way as to ensure that we provide the very best customer service we can to you.
We analyse your contact details together with other personal information we observe about you from your interactions with our Site and our email communications to you. Where you have given your consent (where lawfully required), we use cookies, log files and other technologies to collect personal information from the computer hardware and software you use to access the Site, or from your mobile device. This includes the following: IP address to monitor Site traffic and volume Session ID to track usage statistics on our Site Information regarding your personal or professional interests, demographics, experiences with our products, and contact preferences. In some of our email messages, we use a “click-through URL” linked to certain websites administered by us or on our behalf. We may track click-through data to assist in determining interest in particular topics and measure the effectiveness of these communications. Please see our Cookie Policy for further information. This information is used to create insights about our visitors’ browsing habits on our Site. Where we have your consent to do so, we will also use your location data for customer insight and analysis purposes. By using this information, we are able to measure the effectiveness of our content and how visitors use our Site and our products and services. This allows us to learn what pages of our Site are most attractive to our visitors, which parts of our Site are the most interesting, and what kind of features and functionalities our visitors and clients like to see. Who do we share your personal information with for these purposes? We use third-party service providers, such as Google, to assist us with insight analytics. Some of our third-party providers are located in the USA. Where data is transferred to the USA, we ensure it complies with UK data protection legal frameworks, relying on mechanisms such as the UK Extension to the Data Privacy Framework (DPF) or ICO-approved Standard Contractual Clauses (SCCs). What is our legal basis? Where your personal information is completely anonymised, we do not require a legal basis to use it, as the information will no longer constitute personal information that is regulated under data protection laws. However, our collection and use of such anonymised personal information may be subject to other laws where your consent is required. Please see our Cookie Policy for further details. Where your personal information is not in an anonymous form, it is in our legitimate interest to use your personal information in such a way to ensure that we provide the very best products and services to you and our other Site visitors. We will only use your location data for insight and analysis purposes where we have your consent to do so.
Email marketing We use your email address to send you our e-newsletter or any other marketing communication by email, where you have consented to receive such marketing communications or where we have another lawful basis to do so. Who do we share your personal information with? We share your personal information with third-party email marketing providers who assist us in delivering our email marketing campaigns to you. Some of our third-party providers are located in the USA, and data transfers are protected under the UK Extension to the Data Privacy Framework (DPF) or standard contractual safeguards. What is our legal basis? We will only send you marketing communications by email where you have consented to receive such communications, or where we have a lawful right to do so.
We use your personal information for recruitment purposes, in particular, to assess your suitability for any of our positions which you may apply for, whether such application has been received by us online, by email, or by hard copy, and whether submitted directly by you or by a third-party recruitment agency on your behalf. We may process any personal information about you that you volunteer when you apply for a job with us. Such information may include your name and contact information (e.g. email address, postal address, telephone number), personal information concerning your education, qualifications, and employment history, and any other personal information that appears in your curriculum vitae or which is relevant to your potential recruitment. As well as the other information referred to in this section, we will also collect information about your eligibility to work in the United Kingdom and information about any unspent criminal convictions you may have. We also use your personal information for the purposes of reviewing our equal opportunity profile in accordance with applicable legislation. We do not discriminate on the grounds of gender, race, ethnic origin, age, religion, sexual orientation, disability or any other basis covered by local legislation. All employment-related decisions are made entirely on merit. Who do we share your personal information with for these purposes? We do not share your personal information with external recruiters or third-party providers. What is our legal basis? Where we use your personal information in connection with recruitment, it will be in connection with us taking steps at your request to enter into a contract we may have with you, or it is in our legitimate interest to use personal information in such a way to ensure that we can make the best recruitment decisions. We will not process any special (or sensitive) categories of personal information or personal information relating to criminal convictions or offences except where we are able to do so under applicable legislation or with your explicit consent.
We use your personal information for the following business administration and legal compliance purposes: To comply with our legal obligations To enforce our legal rights To protect the rights of third parties In connection with a business transition such as a merger, acquisition by another company, or sale of all or a portion of our assets. Who do we share your personal information with for these purposes? We will share your personal information with professional advisers such as lawyers and accountants, and/or governmental or regulatory authorities. We may also share personal information with other entities within our group of companies for these purposes. What is our legal basis? Where we use your personal information in connection with a business transition, to enforce our legal rights, or to protect the rights of third parties, it is in our legitimate interest to do so. For all other purposes described in this section, it is our legal obligation to use your personal information to comply with any legal obligations imposed upon us, such as a court order.
If we have engaged you directly or the company you work for to provide us with services (e.g. you are a third-party supplier providing us with a service such as IT support or PR services), we will collect your name, contact information, and bank account details. Who do we share your personal information with for this purpose? We may share your information with a payment provider in order to pay your invoices or with any of our financial or legal advisors. What is our legal basis? It is necessary for us to use your personal information to perform our obligations in accordance with any contract that we may have with you, or it is in our legitimate interest to use your personal information in such a way to ensure that we have an effective working relationship.
User research: Download our Privacy Notice (PDF) or check out our Privacy Notice page at the bottom of this page.
Any other purposes for which we wish to use your personal information that are not listed above, or any other changes we propose to make to the existing purposes, will be notified to you.
Obtaining your consent
Where our use of your personal information requires your consent, you can provide such consent:
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At the time we collect your personal information, we follow the instructions provided
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By informing us by email, post, or telephone using the contact details set out in the “How to Contact Us” section above
Third-party links and services
Our Site contains links to third-party websites and services. Please remember that when you use a link to go from our Site to another website, or you request a service from a third party, this Privacy Policy no longer applies.
Your browsing and interaction on any other websites or your dealings with any other third-party service provider are subject to that website’s or third-party service provider’s own rules and policies. We do not monitor, control, or endorse the privacy practices of any third parties.
This Privacy Policy applies solely to personal information collected by us through our Site and/or the supply of our products and services and does not apply to these third-party websites and third-party service providers.
Transfers outside the UK and EEA
Where necessary to deliver our services, we will transfer personal information to countries outside the UK and EEA. When doing so, we will comply with our legal and regulatory obligations concerning personal information, including having a lawful basis for transferring it and putting appropriate safeguards in place (such as International Data Transfer Agreements, approved Standard Contractual Clauses, or relying on recognized data bridges like the UK Extension to the Data Privacy Framework) to ensure an adequate level of protection.
Retention of personal information
Regarding personal information we have processed in connection with the supply of our products and services, we will retain personal information relevant to that supply of products or services for as long as is necessary or for the following periods:
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Events: duration of the event and for 12 months after the end of the particular event.
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E-Learning training: The duration of the training is 2 years after you have completed your training.
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Marketing: where you have requested to opt out of receiving marketing communications from us, your contact details will be held indefinitely to ensure that we do not contact you again, or for three years from the date of our last interaction with you.
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Recruitment: duration of the recruitment process.
Regarding any other personal information we have processed, we will retain relevant personal information for three years from the date of our last interaction with you and in compliance with our obligations under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We may then destroy such files without further notice or liability.
We have implemented information security policies, rules, and technical measures to protect the personal information that we have under our control from: Unauthorised access Improper use or disclosure Unauthorised modification Unlawful destruction or accidental loss All our employees and data processors (i.e. those who process your personal information on our behalf, for the purposes listed above) who have access to and are associated with the processing of personal information are obliged to respect the confidentiality of the personal information of all users of our Site and our Services.
Your data access and rights. Under the UK GDPR, you have the following rights concerning the personal information we hold about you:
Your right of access: If you ask us, we will confirm whether we are processing your personal information and, if so, provide you with a copy of that personal information. If you require additional copies, we may charge a reasonable fee.
Your right to rectification: If the personal information we hold about you is inaccurate or incomplete, you are entitled to have it rectified.
Your right to erasure: You can ask us to delete or remove your personal information in some circumstances, such as where we no longer need it or where you withdraw your consent.
Your right to restrict processing: You can ask us to block or suppress the processing of your personal information in certain circumstances, such as where you contest the accuracy of that personal information or object to us processing it.
Your right to data portability: You have the right, in certain circumstances, to obtain personal information you have provided to us (in a structured, commonly used, and machine-readable format) and to reuse it elsewhere or to ask us to transfer it to a third party of your choice.
Your right to object: You can ask us to stop processing your personal information, and we will do so if we are relying on our own or someone else’s legitimate interest to process your personal information (unless we demonstrate compelling legal grounds) or processing it for direct marketing.
Your rights concerning automated decision-making and profiling: You have the right not to be subject to a decision when it is based on automatic processing, including profiling, if it produces a legal effect or similarly significantly affects you, unless necessary for a contract between you and us.
Your right to withdraw consent: If we rely on your consent as our legal basis, you have the right to withdraw that consent at any time via our contact email or provided opt-out links.
Your right to complain to the supervisory authority: If you have a concern about any aspect of our privacy practices, you can report it to the Information Commissioner’s Office (ICO). You can find details on the ICO website at ico.org.uk or by calling their helpline on 0303 123 1113.
Changes to this Policy
We may make changes to this Privacy Policy from time to time to reflect any changes to our use of your personal information or regulatory requirements. We will notify you by email of any significant changes. However, we encourage you to review this Privacy Policy periodically to be informed of how we use your personal information.