Maximising Diversity In Audiences and Support on Location
Some ideas to help increase the diversity of your audiences and extras.
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Only use websites that meet accessibility guidelines to recruit audiences or extras.
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Ensure your extras casting agency and/or ticketing agency has a proven track record in promoting diversity.
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Offer sign language interpretation and include information that such assistance will be available in any casting or audience call-outs.
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Ask audiences in advance to notify you if they have any access requirements.
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Remember that some disabled people may wish to bring a personal assistant or assistance dog, and ensure there is space for them.
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Many disabled people use a personal assistant to support them – a ticket should be made available for them to accompany the disabled person to the recording.
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Information that is sent out with the tickets should be in at least size 14 font to make it clear for people to read.
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If a visually impaired person requests information, ask which is the most appropriate form for them e.g. large print on A4 paper, braille, or by email.
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When sending out the tickets, ask again for any access requirements and detail what features will be available at the studio (such as a hearing loop) – the more information you get before the day of recording, the better.
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Be aware that not everyone will make their needs known, and some things may be taken for granted, such as wheelchair accessibility and hearing loops being available.
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Think about the dates and times of your recording and whether they affect audiences, for example, those with caring responsibilities or who need to travel by public transport.
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And remember – everyone’s needs are going to be different, so don't be afraid to ask for any access needs at the earliest point possible!
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Other resources: Equality Commission website
For more information, download the BBC's production access guide here
Making Meetings and Events Accessible to Disabled People PDF